Can I migrate data from my existing spreadsheets or system?

Yes. Our onboarding team works with you to import existing registrant lists, inventory data, and historical records. Most bands are fully migrated within a week.

What payment methods does MasOS support?

MasOS integrates with Stripe for card payments (Visa, Mastercard, Amex) and supports instalment payment plans. Additional payment methods can be configured depending on your region.

Is my data secure on MasOS?

All data is encrypted in transit and at rest. MasOS is SSL-secured and PCI-compliant for payment processing. We operate on enterprise-grade cloud infrastructure with 99.9% uptime SLAs.

Does MasOS offer support during my event?

Yes. All plans include access to the MasOS support team via WhatsApp and email. Higher-tier plans include dedicated account management and on-call support during your event window.

How long does it take to get set up on MasOS?

Most operations are live within 48–72 hours of signing up. Complex setups with large data migrations or custom workflows typically take 5–7 business days.

The Platform

Everything your operation needs. One platform.

Registration and payments, inventory, analytics, distribution: fully integrated and built specifically for live events.

Book a Demo See it in context →

Four Modules. Fully Integrated.

Each module is built to work alone. Together, they eliminate your entire ops stack.

Module 01

Registration & Payments

Open to all. No more DMs, no more spreadsheets.

A branded registration portal that works on any device. Masqueraders choose their section, size, and add-ons. Payment plans are automatic: you set the schedule, the system handles the reminders and collections.

Branded portal: your logo, your colours
Automatic payment plan scheduling
SMS + email reminders to reduce chasing
Custom registration fields per section
Multiple currency support

Registration portal screenshot
Awaiting client assets

Module 02

Inventory Management

Know exactly what you have, what you need, and where it is.

Build your costume and costume component inventory against registration data. See shortfalls before they happen. Track what's been collected, what's pending, and what's outstanding, in real time.

Inventory built directly from registration data
Section and size breakdown at a glance
Flag shortfalls before vendor ordering
Collection status per registrant
Exportable inventory reports

Inventory management screenshot
Awaiting client assets

Module 03

Analytics & Reporting

Real-time data. No more waiting until Monday to know where you stand.

A live dashboard showing revenue collected vs outstanding, section fill rates, payment plan compliance, and registrant demographics. Export any report. Share read-only views with your finance team or committee.

Revenue dashboard: collected vs outstanding
Section fill rate tracking
Payment plan compliance overview
Registrant demographic breakdown
Exportable to CSV and PDF

Analytics dashboard screenshot
Awaiting client assets

Module 04

Distribution & Collection

Distribution day without the queue.

QR code scanning for each registrant. Instant confirmation that the right person is collecting the right costume. Live collection reports visible to your whole team. No more manual lists at the gate.

QR code scanning via mobile app
Instant identity and payment verification
Live collection progress dashboard
Partial collection and amendment support
End-of-day reconciliation report

Distribution day QR scanning screenshot
Awaiting client assets

Integrations

Works with the tools your organisation already uses.

Stripe

Payments

PayPal

Payments

⚠️

Comms

Mailchimp

⚠️

Google Analytics

Analytics

More integrations available on request. Talk to us.

Security & Compliance

Your operation runs on infrastructure you can trust.

SSL encrypted

All data in transit is protected by 256-bit TLS encryption.

PCI compliant payments

Payment processing via Stripe, PCI DSS Level 1 certified.

Data privacy

Your registrant data is yours. We never sell or share it.

99.9% uptime SLA

Built on AWS. Redundant infrastructure for event-day reliability.

How It Works

From demo to live in days, not weeks.

We handle the setup. You focus on running your event.

Book your demo

We schedule a 30-minute call to understand your event type, scale, and current workflow. No prep needed on your end.

We configure your account

Our team sets up your MasOS instance: sections, packages, pricing tiers, payment plan schedules. You arrive to something ready.

Open registrations

Publish your registration portal. Masqueraders register and pay online. The dashboard updates in real time.

Run your operation

Track payments, manage inventory, communicate with registrants, and prepare for distribution day, all from one place.

Distribution day

QR code scanning, instant confirmation, live collection reports. Your team moves faster. Queues get shorter.

Start with a demo

FAQ

Questions about the platform.

Yes. MasOS scales from a 200-person Carnival band to a 50,000-attendee music festival. The platform is modular: you activate the modules relevant to your operation and grow from there.

Still have questions? Book a demo

The operating system for Carnival

Run Carnival.
Not chaos.

See how MasOS can support your sales, payments, financing, inventory, logistics, distribution, marketing and growth.

Book a demo Talk to our team